WE’VE MOVED!

You can now find us at 1615 E Second St, Reno, NV 89502. We’re just two exits north of our old spot on Highway 395. Take the Glendale / Second Street exit, head west on Second St, and look for the white building on your right.
Important Update for Large Vehicles
We’re happy to share that we now own our own space, which gives us the stability to keep providing great water service for years to come, but our new home is much cozier than before. Here’s some important things to know when planning your visit to the new location with a large RV, box truck, or towed vehicle:
- We’ve got 8 parking spots (yep, just 8!).
- There is only one entrance/exit, and no pull-through, so you must be able to park completely in a parking spot, and pull out through the same exit when finished. Towed vehicles will not be able to enter and exit the property safely.
- RV and drum hose fills are still available, but only for vehicles that fit completely in standard spaces without blocking other visitors. The maximum length for RVs or box trucks is 20 feet.
- Visiting during the beginning of the week when crowds are less may offer some additional flexibility with these rules. Feel free to call ahead!
- Consider sending a smaller vehicle to pickup your water if one is available.
- Please be considerate of our neighbors when parking off site.
We know this change will present challenges for our valued customers with larger vehicles. Please know that we’re actively working on solutions to serve everyone, so stay tuned for updates. We truly appreciate your understanding and support!
Burning Man Prep
We’re excited to help you stay hydrated on the playa! Here’s how we can help:
24/7 Self-Fill Stations: Bring your own containers (up to 5-gallon jugs or 7-gallon Reliance squares) and fill up anytime at our outdoor water vending machines. Choose from Alkaline or Purified water. We add ozone to our machines for extra freshness, but be sure to give those bottles a good scrub before you come!
Pre-Order for Peace of Mind: Beat the rush by pre-ordering your water bottles or drums. Just let us know when you’ll pick them up during our business hours, and we’ll have them ready for you.
Hose Fills for RV’s and Drums: We’ve got Tap Water ($0.40/gallon), Purified Water ($0.50/gallon), and Alkaline Water ($1.50/gallon) available during business hours.
How Much Water Do You Need? Aim for 1.5 gallons per person, per day. Staying hydrated is key to an amazing burn!
When you come to visit:
- Give yourself plenty of time – maybe 1-2 hours, or more during busy times.
- Have your vehicle ready for immediate filling (we don’t have space to accommodate repacking on-site).
- For drums, clear a path to your drum spot before arrival.
- Position drums anywhere from over the rear axle to the front of the vehicle. Aim to balance the load since they’re extremely heavy and can tip your vehicle (yes, even large trucks)!
- RV owners, know where your water inlet is and double-check those drains are closed!
After the Burn
Please recycle your containers at:
Waste Management – Sage Transfer Station
1391 E Commercial Row, Reno, NV 89512
We can’t accept used containers here.
Refunds
If you need a refund, check out our Refund Policy. Just remember, August 12 is our cutoff date.
We can’t wait to see you and help make your Burning Man experience amazing! Thanks for supporting our local Reno water store. Stay hydrated, friends!