Privacy Policy

We are committed to your privacy and the protection of your information. This Privacy Policy describes how bluedot-water.com and/or bluedotwater.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using our site, you consent to the terms herein.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, fulfillment of your order, and keeping you up to date on new products, services, and offers.

Type of Information Collected

Device Information:

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our host Go Daddy and our payment processor Stripe.

Order Information:

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for delivery, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our host Go Daddy and with our payment processor Stripe. Your name will be shared with AirTable, our bottle inventory tracking software.

Customer Support Information:

Examples of Personal Information collected: We will collect your name and possibly your phone number, email address, and shipping address as needed, in order to help you with your account. We may also collect your payment information if we are assisting you with updating your credit card.

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our host Go Daddy and our payment processor Stripe.

Sharing Personal Information:

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Go Daddy to host our online store. You can read more about how Go Daddy uses your Personal Information here: https://www.godaddy.com/agreements/privacy.

We use Stripe to process our online payments. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy

We use Square to process our in-store payments. You can read more about how Stripe uses your Personal Information here: https://squareup.com/us/en/legal/general/privacy

We use AirTable to manage your water bottle inventory. Only your first and last name is stored with this provider. No other identifying information is shared. You can read more about how AirTable uses your Personal Information here: https://www.airtable.com/privacy

We use MailChimp for communication. Only your name and email address are shared with this provider. No other identifying information is shared. You can read more about how MailChimp uses your Personal Information here: https://mailchimp.com/about/security/#Investing_in_Your_Privacy

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising:

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our payment processor.

Your Rights

We process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Retention:

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-making:

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our website host Go Daddy and our payment processor Stripe use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

GDPR:

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

CCPA:

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Do Not Track:

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Communication

By signing up for our services, you agree to allow us to retain personal information about you, and to send you periodic communication for the purpose of servicing your account. Should you communicate with us by email, we will retain your email address, the content of your email and our responses.

Promotional Marketing

By signing up for our services, you agree to receive emails from us about product updates, promotions, and newsletters that we feel may interest or benefit you. You may opt out of receiving these emails by contacting us by email, phone or postal service, or by selecting the Unsubscribe button at the bottom of every promotional email.

Access To Your Information

Information submitted to us is available to employees managing this information. We also provide limited information to third-party vendors who assist us in the functions necessary to operate our business. Visitor comments may be checked through an automated spam detection service. Each of these parties are governed by their own privacy policies which may differ from our policy. See above.

We will never sell, rent, or otherwise share personal information about you with third parties for promotional use.

In certain legal circumstances, we may be required to share information about you by subpoena or by a court of law.

Outbound Links

This site contains links to other websites, which are provided solely as a convenience. We do not endorse any products or services on such websites, nor do their viewpoints necessarily coincide with our viewpoints. These websites may also request personal information from you, which will be governed by their own privacy policies and may differ from our policy. We encourage you to read the privacy policy of any website you visit.

Information Security

We have taken all reasonable steps to prevent loss or misuse of your personal information while it is in our possession. However, we cannot guarantee protection against, or be held liable for, unauthorized or accidental interception.

Children

This site is not designed to collect personal information from children. Should we inadvertently collect personal information from a child, that child’s parents may contact us by email, phone or postal service to request that their child’s information be removed immediately and completely from our database.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@bluedot-water.com or by mail using the details provided below:

1296 East Plumb Lane, G, Reno NV 89502, United States
Last updated: 6/29/2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.

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